Privacy Policy – The Mystic Gardens

1. Introduction

At The Mystic Gardens, we respect your privacy and are committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA). This policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website and services.

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2. Collection of Personal Data

We may collect and process the following personal data when you:

• Register for workshops or events

• Purchase products or services

• Subscribe to our newsletter or promotions

• Contact us via email, forms, or social media

• Provide feedback or testimonials

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The personal data we collect may include:

• Name, contact number, and email address

• Billing and shipping address

• Payment details (processed securely through third-party payment providers)

• Preferences related to workshops or purchases

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3. Purpose of Data Collection

Your personal data is collected and used for the following purposes:
✔️ To process workshop registrations and product purchases
✔️ To communicate important updates, confirmations, and notifications
✔️ To improve our services, website, and customer experience
✔️ To send marketing promotions (only with your consent)
✔️ To comply with legal and regulatory requirements

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4. Disclosure of Personal Data

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Third-party service providers (e.g., payment processors, delivery services)

• Legal authorities if required by law

• Marketing platforms (only if you have opted in for promotional updates)

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5. Data Security & Retention

We take appropriate measures to safeguard your personal data against unauthorized access, misuse, and loss. Your data will be retained only for as long as necessary to fulfil its purpose or as required by law.

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6. Your Rights Under PDPA

You have the right to:
✅ Access, update, or correct your personal data
✅ Withdraw consent for marketing communications
✅ Request the deletion of your personal information (subject to legal and contractual obligations)

To exercise these rights, contact us at DPO@mysticgardens.com.sg.

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7. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to enhance your browsing experience. You can adjust your browser settings to disable cookies, but some features may not function properly.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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9. Contact Us

For any inquiries regarding this Privacy Policy or your personal data, please contact us:

📩 Email: DOP@mysticgardens.com.sg
📍 Address: 60 Paya Lebar Road #07-54 Paya Lebar Square S 409051
📞 Phone: +65 8839 5961